The customer journey starts with your employee journey
- Created: Tuesday, 01 August 2017 07:57
- Written by Martha Bartlett Piland
Marketers are spending a lot of time talking about the customer journey. We’re not hearing the same talk about the employee journey, and that’s a shame. Because the customer journey with your brand will be bumpy at best if the employee journey isn’t thoughtfully mapped out and put into action first.