Inside-out Blog

Your brand’s most important sign: the exit

brand exit sign thumbnailThere's a lot of talk about displaying welcome mats and rolling out the red carpet for customers. But are you also taking care of them on the way out? Here are 6 ways to ask the right questions.

 

Read more ...

Keep employees, board and customers in love long after they buy your brand

Swan Go Container Builds Brand DelightPeople pay for your brand with their hard-earned money. They also pay with things they hold even dearer: their affection, their advocacy and their time. Are they getting what they pay for?

 

Read more ...

Tired of hosting “me-too” events?

TCT Art of MurderMany non-profit organizations have golf tournaments, 5k runs and fancy dance-dinner parties with silent auctions. But when you can make your purpose and mission part of the experience of the event, the result is far more powerful and memorable. It reinforces your mission like nothing else.

Read more ...

Why you absolutely must create theatre for your brand

theatricalmask pinkA blockbuster brand has all the elements of great theatre.

Creating drama, pageantry and excitement with both employees and customers generates raving fans who tell others.

Read more ...

selling without listening: a 1-sighted equation

Short Sighted SalesBusiness process is important. Presenting and promoting options to customers is a necessity.

But when brands focus too much on selling and not enough on listening, profits will inevitably fall. Case in point:

Read more ...

5 Ways Santa Can Run Your Business Better

Santa Claus holding piggy bankNaughty kids get coal in their stockings. The nice kids get what they want. As a high growth business, how do you get what you want in your stocking? Here are some handy tips from Santa to fill your "stocking"—and your business—with profit and prosperity.

Read more ...

Boo-yah! What Navy SEALs know about training excellence

US Navy SEALs insigniaIn many companies, training is a low priority. But every high performance organization acts differently. They're the ones who become legendary.

Case in point: Navy SEALs. Here are 4 lessons they can teach every corporate leader:

Read more ...

Get out of your own way: 3 obstacles to profit that start with you

get out of your own way to grow your brandToo many CEOs are looking for growth but can't seem to get out of their current rut. Their greatest obstacle? Themselves.

Here are 3 common examples and how to obliterate them.

Read more ...

Tactics without strategy is just noise

toppled queenWe often encounter business leaders trying to skip to the end without doing the hard work it really takes to get there. They jump from one big idea—or consultant—to the next, looking for the shortcut to leapfrog past their competition.

Read more ...

Environmental Branding: True Brand Immersion

brand-immersion-croppedCreating a powerful brand experience goes far beyond having a sign outside and welcome mat at the front door. It's about expressing the brand's personality and promise everywhere. Read on for ways your environment can get your brand off the B list.

Read more ...

brand-o-matic
MB Piland Advertising + Marketing: Culture Quiz
MB Piland Advertising + Marketing: Health Check